BFSI
Recognise the customer you have
“This customer has been with us nine years and every channel greets them as a stranger.”
Customer data sat in legacy systems by product line, each with its own record. One person appeared several times over, so every journey started cold.
Our team built an identity graph resolving first and third party data into one profile per person, enriched to over 1,000 attributes drawn from more than 100 sources, with tokenised PII and consent enforced at the point of use, for regulated teams too.
acquisition efficiency vs benchmark
attributes on every profile
across every product line
Every agent downstream reads this profile. It is the substrate the rest of the work stands on, which is why it goes first.
Ten minutes, scored across the dimensions that decide whether pilots ship. You get the score and the gap map immediately.